Medication Management

Medication Management Services are a spectrum of patient-centered, pharmacist-provided, collaborative services focusing on medication appropriateness, effectiveness, safety, and adherence to improve health outcomes. It is a service that is individualized for a specific patient, focusing on their needs and concerns, which also involves the patient in the care process.

Impireum’s appointment policies for medication management:

1. Medication Management Services: Impireum’s Medication Management Services are designed to provide patient-centered and collaborative care focused on medication appropriateness, effectiveness, safety, and adherence. These services aim to improve overall health outcomes by tailoring treatment to individual patient needs and involving patients in the care process.

2. Refill Requests: Impireum does not accept or process prescription refill requests via phone calls or faxes to streamline the process and ensure accurate documentation. Patients are required to submit refill requests through their designated Patient Portal.

3. Refill Timing and Appointments: Providers typically prescribe enough refills to cover patients until their next appointment. If a patient misses or cancels an appointment, a partial refill of the requested medication may be provided until the upcoming at the doctor’s discretion. It is important to note that medication changes or adjustments cannot be made without an appointment.

4. Refill Processing Time: Patients should allow at least 3 business days to process refill requests. Refill requests submitted after 3:00 pm will be reviewed the next business day.

5. Provider Discretion: Impireum reserves the right to deny refill requests if there are concerns of medication abuse or if patients are not taking their prescribed medication as directed.

6. Initial Follow-Up Appointments: After the initial appointment, the first psychiatric follow-up visit will be scheduled within the next two weeks or the soonest available appointment slot.

7. Timeframe for Refills: Refills will only be provided to patients seen by an Impireum clinician within the last three months. This policy ensures ongoing assessment and monitoring of patient’s medication needs.

8. Controlled Substances: Patients receiving controlled substances will not be provided with refills or bridge prescriptions until a healthcare provider has seen them. Parental Presence: For patients under the age of 18, it is required that parents or legal guardians be present during appointments.

9. Medication Limits: Impireum has specific limitations on certain medications. For example, benzodiazepines are typically prescribed for a maximum of six (6) weeks, and sleeping pills (Z drugs) are limited to a maximum of 20 days per month.

10. Stimulants and Sedatives: Stimulants and sedatives will not be prescribed to the same patient. Patients may receive either one stimulant or one sedative based on their treatment plan.

11. Preferred Medication Forms: Long-acting stimulants are generally preferred over instant-release stimulants. Sometimes, a combination of a long-acting dose and an instant-release dose may be prescribed.

12. Timely Refill Requests: It is highly recommended that patients do not wait until the last minute to request refills to avoid any potential gaps in the medication supply.

These policies are in place to ensure safe and effective medication management, promote responsible prescribing practices, and prioritize patient well-being. Should you have any further questions or require additional clarification, please feel free to ask.

Patient Portal Medication Refill Requests:

The Patient Portal is an online platform allowing patients to access their health information securely, communicate with healthcare providers, and manage various aspects of their care. It is a convenient and efficient way to interact with Impireum and submit refill requests for medication management. Here are some additional details about the Patient Portal and how to submit refill requests:

1. Accessing the Patient Portal: To access it, patients must create an account, typically providing their personal information and receiving login credentials. The exact process may vary depending on Impireum’s specific portal system. Patients may receive instructions on how to sign up for the portal during their initial appointment or through other communication channels.

2. Features of the Patient Portal: Once logged in, patients can access a range of features and services within the Patient Portal. These may include viewing upcoming appointments, accessing medical records, communicating securely with healthcare providers, and submitting refill requests for medication management.

3. Submitting Refill Requests: To submit a refill request through the Patient Portal, patients should navigate to the designated section or feature dedicated to refill requests. This section may be labeled as “Medication Refills” or something similar. Patients will typically find a form or template where they can enter specific details regarding their medication needs.

4. Required Information: Patients may need to provide certain information to ensure accurate processing when submitting a refill request. This can include the medication name, dosage, frequency, and specific instructions or notes related to the refill request. It’s important to fill out the form accurately and completely to facilitate the refill process.

5. Communication and Confirmation: Patients may receive confirmation or acknowledgment of their request after submitting the refill request through the Patient Portal. This can be in the form of an on-screen message, an email notification, or both. It’s advisable to retain any confirmation messages or emails for future reference.

6. Review and Processing Time: Once a refill request is submitted, healthcare providers at Impireum will review it, evaluate its appropriateness, and determine if it aligns with the patient’s treatment plan. This process typically takes at least (three) 3 business days, as mentioned previously. Patients should allow sufficient time for the refill request to be processed and filled.

7. Follow-Up Communication: Healthcare providers may need to contact patients for additional information or clarification regarding the refill request. Patients should be attentive to any communication from Impireum and promptly respond to any inquiries to expedite the refill process.

By utilizing the Patient Portal and following the designated refill request process, patients can conveniently submit their medication refill requests, ensuring efficient communication and timely fulfillment of their prescription needs.

Existing Patients

New Patients