Front Desk Reception

Job Type: Full-time
Experience: 2 – 3 years (Preferred)
Location: Katy, TX

Position Summary:

Impireum Psychiatric Group is seeking professional and experienced office Front Desk Administrators with experience in healthcare for our Katy, TX location. Ideal candidates should be experienced in delivering face-to-face and over the phone customer service within a medical setting. Candidate must have a high school diploma with 2 years previous front desk greeting and administrating experience. This position answers to their respective Office Manager who will delegate additional responsibilities as required.

Tasks:

Duties Include but Not Limited to:

  • Answer phones, operating a switchboard, and scheduling meetings.
  • Answer inquiries about company.
  • Greet visitors warmly and make sure they are comfortable.
  • Call persons waiting for visitor and book them a room to meet in.
  • Coordinate mail flow in and out of office.
  • Gather personal and insurance information.
  • Arrange appointments.
  • Cash out people when necessary.
  • Send email and faxes.
  • Take and relay messages.
  • Schedule follow-up appointments.
  • Any other tasks required.

Qualifications/Requirements:

  • High School Diploma Required
  • 2 Years Reception Experience in any medical office setting or relevant experience required
  • Must Be able to pass a drug Screen
We are thrilled to announce that effective June 16, 2025, we will be transitioning to the Healow App as our new patient portal.

Our practice will be closed on Thursday, June 19th, in observance of the Federal Holiday. We will resume normal business hours on Friday, June 20th.
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